Terms & Conditions

Services Provided

MACKLEEN CLEANING SERVICES LLC offers premium cleaning services including residential cleaning, commercial cleaning, after renovation cleaning, and recurring cleaning. All services are performed using eco-friendly Indian herbal cleaning products and executed by trained, professional staff.

Booking and Scheduling

All appointments must be scheduled in advance through our website, phone, or email. Recurring cleaning services will follow the frequency agreed upon at the time of booking (weekly, bi-weekly, or monthly). Any changes to scheduling must be made at least 24 hours in advance.

Access to Property

Clients are responsible for providing safe and timely access to the property on the scheduled service day. If our staff is unable to access the property at the scheduled time, a cancellation fee may apply.

Cancellations and Rescheduling

Cancellations made with less than 24 hours’ notice may be subject to a cancellation fee. To reschedule, please contact us via email at

MackleenCleaningServicesLLC@gmail.com  or call (570)677-0870

Use of Products

MackleenCleaning uses natural, eco-friendly  cleaning products. If you have specific allergies, sensitivities, or product preferences, please inform us in advance. We are happy to discuss alternative solutions if needed.

Satisfaction Guarantee

We strive for 100% customer satisfaction. If you are not satisfied with any part of our service, please notify us within 24 hours of your appointment. We will address the issue promptly.

Liability

While we take the utmost care in our work, MackleenCleaning is not responsible for pre-existing damage, wear and tear, or the accidental breakage of fragile items not previously disclosed. Please secure or remove valuables and fragile items prior to service.

Pricing and Payment

Service rates vary based on the type and size of the cleaning requested. Quotes are provided prior to service confirmation. Payment is due upon completion of service unless otherwise agreed upon. Accepted payment methods include cash, card, or online transfer.

Recurring Services

Clients enrolled in recurring cleaning will receive service on a regular schedule as agreed. It is the client’s responsibility to notify Bahubalis of any changes in service needs, schedule, or property access.

Privacy Policy

All client information is kept confidential and used solely for the purpose of delivering services and communications related to your bookings.

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